Troubleshooting Onboarding Issues
Provided store URL is invalid or could not be found.
If you get the error “Provided store URL is invalid or could not be found.” when connecting a Shopify store, the first thing to do is double check that you have the correct URL provided.
Go to the Store Admin Page
Click on Settings
Click on Domains
Check for multiple domains listed here, if there is more than one, this is likely the cause of the above error
Select the URL that says “Redirects to …” and use this one (include https://) and you should be able to complete onboarding

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