Shipping Configuration Requirements

When a Merchant creates a new store in Shopify, the default configuration is as follows:

• 2 Markets

  • US; Domestic: Active

  • Rest Of World; International: Inactive

• 1 Location; Inventory Storage

  • This typically corresponds to the address you have added to your Shopify store profile.

• Default General Shipping Profile

  • Automatically linked to all products

  • Shipping Zone for all Markets

  • Shipping Zones tied to all Locations

  • Shipping Zones with Default Shipping Rates

Configuring Your Store for Regional Shipping

To make your products available for shipping to customers in a specific region, it's essential to ensure that the following settings are configured correctly:

• Market

  • To create a Shipping Zone for your customer's address, you must first have an active Market. Please note that it may take approximately 15 minutes for changes in market status (Active/Inactive) to be recognized in the checkout process.

• Shipping Profile

  • You need to create a Shipping Profile to house your Shipping Zones.

• Shipping Zone

  • You must create a Shipping Zone to which you can attach Shipping Rates.

• Product-Shipping Zone Association

  • To display available Shipping Methods during checkout, each product you wish to sell must be associated with a Shipping Zone. Please note that each product can only be linked to one Shipping Profile.

• Shipping Zone Rate

  • Ensure that you have defined a Rate for your Shipping Zone to provide customers with Shipping Method options during checkout.

• Inventory Location

  • The presence of inventory in the Location attached to your Shipping Zone is not a requirement. As long as there is inventory in any location, your products can be checked out.

• Product-Market Association

  • It's not mandatory to associate your product with a specific market to make it available for checkout through the Violet API.

• Location Priority

  • Violet has a global view of inventory across all locations in your Shopify store. This also impacts the shipping rates that a customer is shown during checkout. For this reason, make sure that you update the priority order of locations where products are shipped from.