> For the complete documentation index, see [llms.txt](https://merchant-help.violet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://merchant-help.violet.io/platform-guides/prestashop/prestashop-scope-reasons.md).

# Why We Request Each Scope

This section explains why Violet requests each PrestaShop Web Service API permission during merchant onboarding. PrestaShop's Web Service uses API keys with granular per-resource permissions for View (GET), Modify (PUT), Add (POST), and Delete (DELETE) operations.

***

## Product Catalog (Read-Only)

These permissions allow Violet to sync the merchant's product catalog into our unified format so that channel partners can display and sell products.

| Resource                           | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                        |
| ---------------------------------- | :--: | :----: | :-: | :----: | ------------------------------------------------------------------------------------------------------------------------------------------ |
| **products**                       |   ✔  |        |     |        | Core product sync — retrieves product details (name, description, pricing, status, weight, dimensions) to create Violet Offers.            |
| **combinations**                   |   ✔  |        |     |        | Retrieves product variants (e.g., size/color combinations) with their individual pricing, stock, and attribute data to create Violet SKUs. |
| **product\_options**               |   ✔  |        |     |        | Reads attribute group definitions (e.g., "Size", "Color") to correctly label variant options on synced offers.                             |
| **product\_option\_values**        |   ✔  |        |     |        | Reads individual attribute values (e.g., "Red", "Large") to map variant names during product decomposition.                                |
| **product\_features**              |   ✔  |        |     |        | Reads product feature definitions (e.g., "Material", "Brand") for enriched product metadata.                                               |
| **product\_feature\_values**       |   ✔  |        |     |        | Reads specific feature values associated with products for complete product attribute mapping.                                             |
| **product\_customization\_fields** |   ✔  |        |     |        | Reads custom field definitions on products (e.g., engraving text, custom image uploads) to understand product personalization options.     |
| **product\_suppliers**             |   ✔  |        |     |        | Reads supplier references and pricing for products, used for complete product data mapping.                                                |
| **categories**                     |   ✔  |        |     |        | Reads product category hierarchy to classify and tag products within the Violet catalog.                                                   |
| **images**                         |   ✔  |        |     |        | Retrieves product images (via product associations) to sync media into Violet Offers.                                                      |
| **image\_types**                   |   ✔  |        |     |        | Reads available image size configurations to select the appropriate image dimensions for syncing.                                          |
| **specific\_prices**               |   ✔  |        |     |        | Reads price overrides and sale pricing rules applied to specific products/combinations for accurate sale price decomposition.              |
| **specific\_price\_rules**         |   ✔  |        |     |        | Reads catalog-level pricing rules to understand bulk or conditional pricing that affects product sale prices.                              |
| **price\_ranges**                  |   ✔  |        |     |        | Reads shipping cost price ranges to understand carrier pricing tiers.                                                                      |
| **weight\_ranges**                 |   ✔  |        |     |        | Reads shipping cost weight ranges used in carrier rate calculations and product weight-based pricing.                                      |
| **manufacturers**                  |   ✔  |        |     |        | Reads manufacturer/brand information linked to products for brand attribution in the Violet catalog.                                       |
| **suppliers**                      |   ✔  |        |     |        | Reads supplier information linked to products for supply chain data mapping.                                                               |
| **tags**                           |   ✔  |        |     |        | Reads product tags for search and categorization metadata in the synced catalog.                                                           |
| **customizations**                 |   ✔  |        |     |        | Reads customization data attached to products (customer-submitted personalization) for order context.                                      |
| **search**                         |   ✔  |        |     |        | Enables product search capabilities within the PrestaShop catalog for lookup operations.                                                   |

***

## Order Management (Full Access)

These permissions allow Violet to create orders on behalf of channel partners (Direct Order Submission), track order status changes, process refunds, and manage payment records.

| Resource             | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                                                                                                                |
| -------------------- | :--: | :----: | :-: | :----: | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **orders**           |   ✔  |    ✔   |  ✔  |    ✔   | **Create**: Submits orders from Violet checkout carts to the merchant's PrestaShop store. **Read**: Retrieves order details for status syncing and refund processing. **Update**: Modifies order properties (e.g., status transitions). **Delete**: Cleanup of failed/test orders. |
| **order\_details**   |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves individual line items (product, quantity, price) for order decomposition and refund calculations. **Update**: Modifies line item quantities during partial refund processing.                                                                                  |
| **order\_payments**  |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves payment information (amount, method, transaction reference). **Update**: Records Violet's payment transaction ID on the order after successful checkout so the merchant can reconcile payments.                                                                |
| **order\_histories** |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves the history of status changes on orders. **Write**: Records status transitions (e.g., marking an order as processing or paid) during order lifecycle management.                                                                                               |
| **order\_invoices**  |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves invoice data linked to orders, needed to look up the correct invoice when updating payment records. **Write**: Manages invoice creation/updates during order finalization.                                                                                     |
| **order\_slip**      |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves credit memos/refund slips for orders to decompose refund data into Violet's format. **Write**: Creates new refund slips when processing returns or partial refunds through Violet.                                                                             |
| **order\_states**    |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves the list of possible order statuses (e.g., Processing, Shipped, Delivered, Canceled, Refunded) for status mapping. **Write**: Allows management of custom order states if needed.                                                                              |
| **order\_carriers**  |   ✔  |        |     |        | Reads the carrier/shipping method assigned to an order, used for shipping information in order decomposition.                                                                                                                                                                      |

***

## Cart & Checkout (Full Access)

These permissions power Violet's checkout flow, which creates and manages a PrestaShop cart before converting it to an order.

| Resource        | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                                                                                                                                                                      |
| --------------- | :--: | :----: | :-: | :----: | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **carts**       |   ✔  |    ✔   |  ✔  |    ✔   | **Create**: Initializes a new shopping cart when a customer begins checkout through a Violet channel. **Read**: Retrieves cart contents, totals, and available shipping options. **Update**: Adds/removes products, sets customer, applies addresses, selects shipping method. **Delete**: Cleans up abandoned or failed checkout carts. |
| **cart\_rules** |   ✔  |        |     |        | Reads discount/promotion rules (coupon codes, automatic discounts) to understand available promotions during cart calculation.                                                                                                                                                                                                           |

***

## Customer & Address Management

These permissions allow Violet to create or reuse customer and guest records during checkout, and manage shipping/billing addresses.

| Resource               | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                                                                                                                                  |
| ---------------------- | :--: | :----: | :-: | :----: | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **customers**          |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Looks up existing customers by email to avoid duplicates during checkout. **Create**: Creates new customer records when a first-time buyer checks out. **Update**: Updates customer details (e.g., name corrections). **Delete**: Removes customer records created for failed/test orders. |
| **guests**             |   ✔  |    ✔   |  ✔  |    ✔   | **Read/Write**: Manages guest (non-registered) customer sessions during checkout. PrestaShop requires a guest record for anonymous checkouts.                                                                                                                                                        |
| **addresses**          |   ✔  |        |     |        | Reads customer address data for order context.                                                                                                                                                                                                                                                       |
| **customer\_messages** |   ✔  |    ✔   |  ✔  |    ✔   | **Read/Write**: Manages customer service messages associated with orders — allows Violet to relay order-related communications between channel partners and the merchant's support system.                                                                                                           |
| **customer\_threads**  |   ✔  |        |     |        | Reads customer support conversation threads linked to orders for context when handling order issues.                                                                                                                                                                                                 |
| **contacts**           |   ✔  |        |     |        | Reads store contact information (support email, departments) used for customer service routing.                                                                                                                                                                                                      |
| **groups**             |   ✔  |        |     |        | Reads customer group definitions (e.g., wholesale, VIP) needed when creating customers to assign the correct default group and pricing tier.                                                                                                                                                         |
| **employees**          |   ✔  |        |     |        | Reads employee/admin details during shop profile sync to identify the merchant contact and store administrator information.                                                                                                                                                                          |
| **messages**           |   ✔  |        |     |        | Reads internal order messages/notes for order context and support handling.                                                                                                                                                                                                                          |

***

## Shop Configuration & Localization (Read-Only)

These permissions allow Violet to understand the merchant's store setup, supported currencies, regions, and localization preferences.

| Resource                        | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                                                       |
| ------------------------------- | :--: | :----: | :-: | :----: | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **configurations**              |   ✔  |        |     |        | Reads critical shop settings: default currency, shop name, shop email, weight/dimension units, locale, language, timezone, and SSL domain. These values drive product sync, order composition, and shop profile creation. |
| **translated\_configurations**  |   ✔  |        |     |        | Reads localized/translated versions of configuration values for multi-language shop support.                                                                                                                              |
| **currencies**                  |   ✔  |        |     |        | Reads currency definitions (ISO codes, symbols, exchange rates) to correctly map pricing between PrestaShop and Violet. Used during product sync, cart calculation, and order processing.                                 |
| **countries**                   |   ✔  |        |     |        | Reads country definitions and ISO codes — required during address creation to look up the PrestaShop country ID from an ISO code (e.g., "US" → country ID 21).                                                            |
| **states**                      |   ✔  |        |     |        | Reads state/province definitions — required during address creation to look up the PrestaShop state ID from an ISO code and country (e.g., "CA" + US → state ID).                                                         |
| **languages**                   |   ✔  |        |     |        | Reads available languages to handle localized product names, descriptions, and configuration values correctly.                                                                                                            |
| **zones**                       |   ✔  |        |     |        | Reads geographic zones (e.g., North America, Europe) used in shipping and tax rule calculations.                                                                                                                          |
| **shops**                       |   ✔  |        |     |        | Reads multi-store shop definitions to identify the merchant's store setup and associate data with the correct shop context.                                                                                               |
| **shop\_urls**                  |   ✔  |        |     |        | Reads shop domain URLs and SSL configuration — used to construct product URLs, image URLs, and determine the store's public-facing address.                                                                               |
| **shop\_groups**                |   ✔  |        |     |        | Reads shop group definitions for multi-store setups to understand the merchant's store hierarchy.                                                                                                                         |
| **stores**                      |   ✔  |        |     |        | Reads physical store location data associated with the PrestaShop instance.                                                                                                                                               |
| **content\_management\_system** |   ✔  |        |     |        | Reads CMS page information (e.g., terms of service, return policy) which may be referenced during checkout or order processing.                                                                                           |

***

## Shipping & Delivery

| Resource       | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                   |
| -------------- | :--: | :----: | :-: | :----: | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **carriers**   |   ✔  |        |     |        | Reads available shipping carriers/methods (name, pricing, dimensions, delivery time) to present shipping options during Violet checkout and map to Violet's shipping model.           |
| **deliveries** |   ✔  |    ✔   |  ✔  |    ✔   | **Read**: Retrieves delivery information (carrier-to-zone price mappings). **Write**: Manages delivery records associated with orders during fulfillment tracking and status updates. |

***

## Tax & Pricing (Read-Only)

These permissions allow Violet to correctly calculate and display tax-inclusive pricing.

| Resource              | View | Modify | Add | Delete | Why Violet Needs It                                                                                                 |
| --------------------- | :--: | :----: | :-: | :----: | ------------------------------------------------------------------------------------------------------------------- |
| **taxes**             |   ✔  |        |     |        | Reads tax rate definitions for price calculation and tax-inclusive pricing support during product sync.             |
| **tax\_rules**        |   ✔  |        |     |        | Reads tax rules that link tax rates to specific countries/states/zones, enabling correct regional tax calculation.  |
| **tax\_rule\_groups** |   ✔  |        |     |        | Reads tax rule group assignments linked to products and carriers, determining which tax rules apply to which items. |

***

## Inventory & Warehousing (Read-Only)

| Resource                          | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                |
| --------------------------------- | :--: | :----: | :-: | :----: | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **stock\_availables**             |   ✔  |        |     |        | Reads available stock quantities per product and combination — critical for accurate inventory display and preventing overselling during checkout. |
| **stocks**                        |   ✔  |        |     |        | Reads physical stock records across warehouses for complete inventory visibility.                                                                  |
| **stock\_movements**              |   ✔  |        |     |        | Reads stock movement history (additions, removals, transfers) for inventory change tracking.                                                       |
| **stock\_movement\_reasons**      |   ✔  |        |     |        | Reads the reason codes for stock movements (e.g., customer order, return, manual adjustment) for audit context.                                    |
| **warehouses**                    |   ✔  |        |     |        | Reads warehouse definitions for merchants using multi-warehouse inventory management.                                                              |
| **warehouse\_product\_locations** |   ✔  |        |     |        | Reads product-to-warehouse location mappings for inventory location tracking.                                                                      |

***

## Violet Plugin Resources (Full Access)

These are custom API resources provided by the Violet PrestaShop plugin, which extends PrestaShop's native Web Service API.

| Resource             | View | Modify | Add | Delete | Why Violet Needs It                                                                                                                                                                                                                         |
| -------------------- | :--: | :----: | :-: | :----: | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **violet\_config**\* |   ✔  |    ✔   |  ✔  |    ✔   | **Read/Write**: Manages the Violet plugin's configuration on the merchant's store — stores the merchant ID, webhook URL, and integration settings. Created during onboarding and updated when configuration changes.                        |
| **violet\_cart**\*   |   ✔  |    ✔   |  ✔  |    ✔   | **Read/Write**: Extended cart endpoint provided by the Violet plugin that returns enriched cart data including calculated totals, available shipping methods, and tax breakdowns — data not available through PrestaShop's native cart API. |

*\* Requires the Violet PrestaShop plugin to be installed.*

***

### Principle of Least Privilege

The permission structure follows the principle of least privilege:

* **Product and catalog resources** are read-only — Violet never modifies a merchant's product data.
* **Configuration and localization resources** are read-only — Violet reads but never changes shop settings.
* **Order and cart resources** require full access because Violet creates and manages the complete checkout-to-order lifecycle.
* **Customer resources** require write access because Violet creates customer records during checkout.


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