> For the complete documentation index, see [llms.txt](https://merchant-help.violet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://merchant-help.violet.io/interacting-with-violet/getting-paid/need-help.md).

# Need Help?

Quick Solutions

* **Account Issues:** Check your Stripe Express dashboard for verification status
* **Missing Payouts:** Verify your bank account details in payout settings
* **Commission Questions:** Review your commission rates in the Merchant Dashboard

#### Get Support

* **📞 Technical Issues:** Contact your channel partner for account setup problems
* **💬 Business Questions:** Reach out to your channel partner for commission discussions
* **📧 Stripe Issues:** Use your Stripe Express dashboard for payment-related questions

{% hint style="info" %}
🎯 **Pro Tip:** Use your Merchant Dashboard Messages tab to communicate directly with your connected channels about payout questions.
{% endhint %}


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