Getting Paid
💰 Getting Paid
Getting paid through Violet is straightforward and secure. We use Stripe Connect to handle all payout processing, ensuring you receive your earnings reliably while maintaining full transparency over your transactions.
🚀 Quick Start
First-time setup:
Complete merchant onboarding through Violet Connect
Set up your Stripe payout account during onboarding
Complete KYC verification with Stripe
Start receiving automatic payouts
📋 Essential Guides
🔧 Setting up a Payout Account
First-time payout account configuration
What you'll learn:
How to create your Stripe Express account during onboarding
KYC verification requirements and process
Choosing between Express vs. Standard Stripe accounts
Account activation and verification steps
📊 Managing Payout Accounts in the Merchant Dashboard
Complete account management and monitoring
What you'll learn:
Accessing your payout settings and history
Viewing transaction details and distributions
Exporting payout data for accounting
Managing multiple payout accounts per channel
🎯 Best for: Ongoing account management and financial tracking
💵 Understanding Payouts and Distributions
How money flows through the Violet system
What you'll learn:
The difference between payouts and distributions
How commission rates affect your earnings
Payout timing and processing schedules
Refund and chargeback handling
🔄 Connecting a New Stripe Account for Payouts
Advanced account management and switching
What you'll learn:
When and why to create additional payout accounts
Switching between personal and business Stripe accounts
Managing multiple accounts per sales channel
Handling account transitions and historical data
Advanced Feature: Only needed when switching accounts or managing multiple channels
🔍 Quick Reference
Account Types Comparison
Setup Complexity
🟢 Simple
🟡 Moderate
Dashboard Access
Express Dashboard
Full Stripe Dashboard
Best For
New merchants
Existing Stripe users
Cross-border
✅ Supported
❌ Limited
Onboarding
Violet-hosted
Self-managed
Payout Timeline
Order Placed → Commission Calculated → Stripe Processing → Bank Transfer
↓ ↓ ↓ ↓
Instant Instant 2-3 Days 1-2 Days
Common Questions
🆘 Need Help?
Quick Solutions
Account Issues: Check your Stripe Express dashboard for verification status
Missing Payouts: Verify your bank account details in payout settings
Commission Questions: Review your commission rates in the Merchant Dashboard
Get Support
📞 Technical Issues: Contact your channel partner for account setup problems
💬 Business Questions: Reach out to your channel partner for commission discussions
📧 Stripe Issues: Use your Stripe Express dashboard for payment-related questions
💜 Ready to get started? Most merchants complete payout setup in under 10 minutes during onboarding.
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